I See A Charging Symbol, But The Battery Percentage Is Not Increasing
Question: My iPhone 5 was working properly for more than 1.5 years. Now, I’m having a few problems with it. I will explain the problems one by one, after doing all the diagnosis I can on my end:
When I charge my iPhone, it shows the battery percentage indicator, but the battery percentage doesn’t increase.
The charge indicator will stick on the number that’s currently on the display.
After restarting the phone, I see the battery percentage increasebut this doesn’t work every time.
Sometimes the phone charges properly, but I have to face this issue most of the time.
When I do a hard reset (home+power button), the battery percentage drops from around 25% to only 8%.
When I try to connect my phone to my PC, the phone restarts again and again.
Sometimes, when I use my phone while charging, the battery percentage will not increase.
When I charge my phone with the battery below 10%, the phone restarts again and again.
Sometimes, when the battery is totally dead and I try to charge it, the phone won’t start, and it will only show the red indicator on the screen.
I’ve been facing this issue for the past week. My phone is currently on iOS 7.1.1.
When the phone gets to 100% charge, it does not show the full charge indicator on the battery.
I need to unplug and connect a few times to make the iPhone connect to iTunes, but iTunes works fine on the phone.
The phone has never been repaired before.
I’ve tried changing the charger and cables. I’ve also recalibrated the battery and performed a restore, but that didn’t fix the problem.
Is this issue due to a bad battery, or is there some problem with the phone’s logic board?
Model: iPhone 5
Sixth iteration of Apple iPhone, announced on September 12, 2012. Repair of this device is similar to the previous models, requiring screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Black or White.
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